The Public Works Department is responsible for the maintenance and repair of Town-owned roadways, buildings, and grounds. Public Works also manages the Town's vehicle fleet to keep the Town's service automobiles running smoothly. Additionally, this Department is responsible for overseeing the contract with Waste Industries to provide solid waste collection and disposal.
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The Department's mission is to enhance the quality of life for Morrisville residents by ensuring citizen safety, maintaining the infrastructure, and supporting town departments along with providing quality essential municipal services in an efficient manner.
In December 2017, the Morrisville Public Works Department was accredited by the American Public Works Association (APWA), and became only the 136th agency in the US to attain this designation.
Accreditation is a process that requires over 350 standards be met, as established by APWA. Complying with these standards means that our Public Works Department is following a “best practices” philosophy and holds themselves to a higher standard, as evidenced by the Accreditation designation.
I purchased a recycling cart from a vendor other than the Town of Morrisville. Can I use it?
No. Only trash and recycling containers distributed by the Town can be used. We cannot guarantee that other containers will work properly with the automated arms on our contractor's collection vehicles.
I am a new Morrisville resident. How do I sign up for solid waste services and obtain a trash container and a recycle bin?
Simply call the Public Works Department at 919.463.7070 and request new service. You will need to supply the following required information: your name, your phone number, your new residence street address, your email address, your residence type and whether it is a new construction, and your move-in date. That’s it! The Public Works staff will then take care of setting up a service account in your name with Waste Industries - the Town’s current contractor - and will inform you of your assigned solid waste pick-up day.
The Town of Morrisville’s solid waste services operate on a "Route" Schedule, based on your address. Household garbage and recycling are collected each week on the day assigned to your specific address. Yard waste is collected twice each month on Wednesdays as follows: 1st and 3rd Wednesdays-Thursday & Friday Routes; 2nd and 4th Wednesdays-Monday, Tuesday & Wednesday Routes. When there is a 5th Wednesday in any given month, no yard waste will be collected.
All garbage must be bagged and must be placed inside your trash cart. Please do not place additional trash bags at the curb for collection. Likewise, acceptable recycling items (see link below) must be placed inside your recycle bin including cardboard boxes. All boxes must be emptied, flattened, and broken down into 3’x3’ pieces or smaller as Waste Industries' recycling trucks cannot accommodate whole boxes. If you have a large amount of boxes to discard, please call Public Works at 919.463.7070 or call Waste Industries directly at 919.596.1363 in advance of your pick-up day with an alert that you will have a larger than normal amount of boxes to be picked up. Space availability on the truck for your route can then be evaluated.
A very popular alternate option available for Morrisville residents who wish to quickly dispose of overflow boxes or overflow trash or recycling items would be utilizing the Wake County Convenience Center located at 266 Aviation Parkway in Morrisville. This manned Wake County facility is open daily from 7:00 a.m. to 7:00 p.m., except for the holiday observances of Thanksgiving Day (closed), Christmas Eve (7:00 AM to Noon), and Christmas Day (closed). Please note that boxes will need to be emptied and flattened to fit into the specialized dumpster for recycling boxes located at that facility.
Please Also Note: Morrisville residents with curbside solid waste services must place their trash container and their recycle cart or bin curbside no later than 7:00 a.m. on their designated weekly collection day. Different specialized trucks will arrive to pick up trash and recycling, but the routes for both trash and recycling begin at 7:00 a.m., so please observe this time deadline to ensure successful service. Yard waste items must also be properly presented and placed at the curb no later than 7:00 a.m. on the Wednesday yard waste day designated per color-coded route.
If you have any questions or should any solid waste service problems arise, please call Public Works at 919.463.7070 between 8:00 a.m. and 5:00 p.m. Monday-Friday for assistance.
Will Waste Industries pick up extra bags outside of my rolling trash container or extra recyclables outside of my recycling bin/cart?
As a rule, Waste Industries does not pick up bags outside of your container, however, as a courtesy, Waste Industries' drivers may occasionally pick up extra bags of trash placed at the curb, depending on truck space availability and if you have called Public Works to request the extra collection.(919-463-7070) Consistent or excessive quantities of solid waste will make it necessary for you to personally contract directly with Waste Industries to purchase additional solid waste containers or to arrange a special pick-up for a fee. Please call Waste Industries directly at 919.596.1363.
Waste Industries will not collect any excess recyclables (including cardboard) outside of the container unless there are special circumstances such as a "move in" and only if the resident contacts Public Works (919-463-7070) prior to the need.
When you have an overflow of household trash or recycling, a popular alternative would be utilizing the Wake County Convenience Center located in Morrisville at 266 Aviation Parkway. That facility is usually open daily from 7:00 a.m. to 7:00 p.m. - including weekends. Please check the link below for more information.
What do I do with my trash cart and my recycle bin or cart if I move?Both the trash cart and the recycle bin or cart are the property of Waste Industries and should be left at the residence for the next occupant whenever a resident moves. Even if you are moving to a new location within the Town of Morrisville, please leave your trash cart and your recycle bin or cart at your old residence. Then, simply call Public Works at 919.463.7070 to set up new service at your new address. If either one or both of the solid waste containers are needed at your new residence, Public Works will arrange the delivery for you.
How can I remember when my trash, recycling, and yard waste will be picked up?You may view the collection schedules at any time via the Town's website. (Link below) This information is provide on the Trash, Recycling and Yard Waste Pages that are found under the Public Works Page, or you may wish to simply call Public Works at 919.463.7070 during normal working hours from 8:00 a.m. to 5:00 p.m. for assistance.
Solid Waste Route List
Where should I place my rolling trash container and my recycle bin or cart for pick-up?Curbside – curbside refers to that portion of the right-of-way adjacent to paved or to traveled Town roadways, with the handle facing your home. Please make certain access to both your trash cart and your recycle cart is not blocked by your mailbox, vehicle, or any other obstruction. It is most important to remember that all trash and recycling containers must be kept off the street during inclement weather events when streets may need to be plowed. If either your trash or recycling cart is damaged or is missing, please call the Public Works Solid Waste Line at 919.463.7120 during normal business hours from 8:00 a.m. to 5:00 p.m. We will contact Waste Industries on your behalf to resolve the matter.
If I have an emergency and do not get my trash or recycling to the curb for pickup, do I have any option other than waiting for the next week or sharing with a friendly neighbor?A very popular option would be utilizing the Wake County Convenience Center located at 266 Aviation Parkway in Morrisville. That facility is manned and is generally open daily from 7:00 a.m. to 7:00 p.m. - including weekends. Please see the link below for more information. Otherwise, you may wish to call Waste Industries directly at 919.596.1363 to arrange a special pickup of your items, though an extra charge may apply.
Wake County Convenience Center
What do I do if either my trash, my recycling, or my yard waste was placed curbside by 7:00 a.m. but was not picked up on my scheduled day?As soon as you are certain that pick-up of your trash, your recycling, or your yard waste has been missed, please immediately call Public Works at 919.463.7070 to report it. We will promptly notify Waste Industries on your behalf and will make every effort to have Waste Industries return that same day, if at all possible, or return the following day to resolve the missed pick-up.
What do I do if my trash container or my recycle bin is damaged or is missing?Please report it by calling Public Works at 919.463.7070 during normal 8:00 a.m. to 5:00 p.m. business hours. We will contact Waste Industries on your behalf and help you resolve the matter.
How can I dispose of unwanted furniture or other bulky items?
The Town of Morrisville collects bulk items twice each year, usually once in the spring and once in the fall. As soon as the exact dates are set, they are published on the "Bulk Item Disposal" page of the Town's website under "Public Works" Department. If you need to dispose of bulk items immediately or at other times throughout the year, you may wish to take acceptable items to the Wake County Convenience Center's solid waste containment site located in Morrisville at 266 Aviation Parkway. That facility is manned and is generally open daily from 7:00 a.m. to 7:00 p.m. - including weekends. Examples of acceptable drop off items include: furniture; scrap metal items, such as bicycles, grills, mowers, pipes, swing sets, etc.; cardboard; and other recyclable materials. Examples of unacceptable items include: yard waste; batteries; tires; air conditioners; paint; computers; “white items,” such as dishwashers, refrigerators, etc.; toys; and other non-recyclable items. Used motor oil can be disposed of at any place that sells motor oil. If you have questions about what may or may not be taken to the Wake County Convenience Center site in Morrisville, you may want to look up a specific item on Wake County's website link below:
What can and cannot be thrown into my trash cart?Only bagged household trash can be put into your rolling trash cart. Bagging helps keep your trash container clean and helps reduce wind-blown litter. Please do not place yard waste, brush, or any construction debris in your trash container. Automotive parts, tires, paint, hazardous waste, hot ashes, and corrugated cardboard are among other items that are also prohibited. If you have any questions about specific items, please call Public Works at 919.463.7070 during normal business hours from 8:00 a.m. to 5:00 p.m. for assistance.
How do I get an additional trash cart?If you regularly need more than one trash container, you can enter into a private contract with Waste Industries for an additional trash cart. Please contact them at 919.596.1363. You will need to pay them directly for the use of the extra trash container, which will be a monthly charge that is billed quarterly.
Why have I not received a bill for my trash and recycling service?Your trash and recycling service fees are covered by your Town property taxes, so there are no additional fees for trash service!
What can and cannot be recycled?
Please visit the department website for a list of the Town of Morrisville acceptable/unacceptable recyclable items at: www.townofmorrisville.org/recycling
You may wish to take overflow recyclables including cardboard boxes to the Wake County Convenience Center located in Morrisville at 266 Aviation Parkway. Please be advised that this Wake County facility requires that boxes be emptied and flattened to fit into the specialized cardboard dumpster.
For more information on what Wake County Convenience Center will accept, please visit the following website: http://www.wakegov.com/recycling/division/facilities/Pages/cc.aspx
What can and cannot be picked up as yard waste?
Leaves, grass clippings, brush and shrub trimmings, dead plants, tree limbs, and cut trees are accepted, but they must be presented correctly to ensure pick-up. Leaves, grass clippings, dead plants (remove all dirt), and small trimmings must be placed in yard-waste specific brown paper bags or your reusable container. Waste Industries will allow the use of a reusable container, but each resident must adhere to the following or the container will not be collected:
- Containers must be no larger than 35 gallons
- Containers will not exceed 50 pounds in weight
- Uncapped containers must have the ability to drain water
- If there is any trash in the container, it will not be collected
- Neither the Town of Morrisville nor Waste Industries will be liable for damaged or broken personal containers.
No items in clear or solid color plastic bags will be accepted. Larger individual limbs and brush, etc., must be cut down to less than 4' in length, 10" in diameter, and tied with string or twine into bundles that are less than 4' in length, 2' in width, and do not exceed 50 pounds each.
Please do not place yard waste in your trash cart. Bundle or bag yard waste as required and neatly place it at the curb. Also, dirt must be fully removed from all plant remains. Waste Industries does not collect dirt, lumber or wood, bricks or blocks, containers, planters, or any inorganic materials.
If you have a large amount of yard waste that you have bagged yourself, it is always a good idea to call either Public Works at 919.463.7070 or Waste Industries directly (Phone: 919.596.1363) as soon as possible with an alert that you will have more than your usual amount. Waste Industries can then assess space availability on the truck for your route. Bundles and bags shall not exceed 20 in total per pick-up.
Please remember that this is a residential service for Town residents receiving curbside solid waste services from Waste Industries. If landscapers do yard work at your home, they are responsible for hauling away the yard waste generated.