The current Ad Valorem Tax Rate for Morrisville is $0.39 per $100 assessed valuation for Fiscal Year 2018. Unchanged from FY2017.
How is the budget developed?
Morrisville's budget planning process is cyclical in nature running year round. See our Budget Calendar for a detailed matrix of our process. Budget Report Page
What is Morrisville's total budget?
The total Operating Funds for Fiscal Year 2018 is $34,964,000. This includes the General Fund and the Stormwater Enterprise Fund.
When is a permit/inspection required?
The Town requires that a inspection request be made by calling (919) 463-6907 to schedule an inspection with the Engineering Department for required work items, a minimum of twenty-four (24) hours prior to start of construction. These items include, but are not limited to, verification of tree protection fence, temporary traffic control measures, placement of fill, road subgrade, curb and gutter forms, curbs and gutter, road paving, sidewalk forms (includes driveway aprons), sidewalks (includes driveway aprons), retaining walls, drainage pipes and other drainage structures prior to backfilling, stormwater management facilities, street name signs, traffic control signage, monumentation, and verification of soil preparation prior to landscaping.
What should I do if I have a drainage concern?
You can report a drainage concern through Morrisville’s website utilizing this link http://www.townofmorrisville.org/residents/report-a-problem. Upon notification, our Department will conduct a site visit to document and evaluate the identified area(s) to determine if it is located within or is being caused by any Town of Morrisville public property (land, right-of-way, easement) or by an ongoing development project and recommend a corrective action. The Town has no official jurisdiction or justification to assist with the resolution of a drainage concern located on or being impacted by a private property (land, easement, open space, etc.) From our experience the simplest manner to resolve a private property drainage concern is discussing it directly with your neighbor or homeowners association.
What can I do if I witness illegal dumping into the Town’s storm drains?
Please call the Stormwater Hotline at 919-463-7025.
I would like to learn more about Stormwater...
Please visit NCCWEP to learn more about Stormwater. Learn more.
Who takes permit payments?
Contact Development Services at 919-463-6181.
How do I pay for a parking ticket?
GovPayNet processes parking ticket payments for the Town. Contact them at 1-888-604-7888 or visit their website at www.govpaynow.com.
Who do I pay for false alarm billings or civil citations?
Contact Accounts Receivable at 919-463-6173.
How do I find out about future business opportunities within the Town?
How do I start water and sewer service in Morrisville?
The Town of Cary manages water and sewer service for Morrisville residents. Call them at 919.469.4050 to set up your account. Town of Cary
Can someone talk to my office employees about Fire Prevention?
Our Fire Marshal frequently gives presentations to office employees, school classrooms, Homeowners Associations, etc. about fire safety. If you are interested, fill out our online request form. Fire Education Activity Request
We are not accepting volunteer applications at this time.
Is open burning allowed in Morrisville town limits?
Open burning is allowed in certain situations in Morrisville Town limits. Information on open burning ordinances can be found in the "Your Government" section tab on the main page of this website. For further information, contact fire administration.
Where can I get my child safety seat inspected?
You may visit any of the Morrisville Fire stations to get assistance and receive instruction on child safety seat installation.
200 Town Hall Drive
Morrisville, NC 27560
10632 Chapel Hill Road
Morrisville, NC 27560
6900 Carpenter Fire Station Road (Shared with Cary)
Cary, NC 27519
Child seat safety inspections and installations are offered seven days a week between the hours of 7am and 7pm. You may stop by at anytime and someone will be glad to assist you, however we suggest you call ahead and ask that you please be patient - if you arrive and there's no one there, our firefighters are likely on a call!
How can I sign up for a home safety evaluation?
Fill out the form at the link below to request a home safety evaluation. Home Safety Evaluation Form
I am required to complete community service hours. Can I do this with the Town of Morrisville?
Court-Appointed Community Service - Directed by NC Department of Correction
Under the direction of the NC Department of Correction, Division of Community Corrections, qualified offenders may be assigned to perform service to the local community in an effort to promote the offender’s rehabilitation and provide services that help restore or improve the community. The Department of Community Corrections will coordinate with the Town’s Safety & Risk Manager to provide appropriate work site placement for offenders ordered to perform community service hours.
Court-Appointed Community Service – Not under the Direction of the NC Department of Correction
If a citizen is assigned community service by the court and the Judge did not assign the hours to be directed by the Division of Community Corrections, the citizen may complete their community service hours at various non-profit agencies such as:
Any other non-profit agencies
The non-profit agency supervising the community service worker must provide documentation on agency letterhead indicating the community service worker’s name, address, phone number, dates worked, and hours worked. The citizen may then provide the documentation to their attorney or judge at their next court date; as proof of compliance.
What is the hiring process for filling open positions?
When filling open positions, the following hiring process is generally followed: applicants are screened for qualifications, the most qualified applicants are selected to move forward in the process and called in for interviews and/or job related assessments, a final candidate is selected, an employment offer is made. More on the Hiring Process...
How many employees does Morrisville have?
The Town of Morrisville has 175 full-time positions. We also employ another 130-140 part-time employees, mostly with the Parks & Recreation Department.
How can I confirm that my application was received?
When you submit your application online, you should receive a confirmation email via the email address you submitted with your application. You may also log in below to check on the status of your application. Applicant Login
How can I check the status of my application?
You may track the status of your application by logging in below. Once logged in, click on the "Application Status" tab at the top of the page. Applicant Login
The Inspections Department has an online portal that provides access into our Building Permit software, Click2Gov, which allows you to view information related to a specific permit, such as; permit status, plan review status and comments, inspection status and comments, fees paid or due, contractor information, etc. You can search by permit number or address.
What building code is enforced in the Town of Morrisville?
We enforce the North Carolina State Building Code which is based on the International Building Codes. A list of the current codes can be obtained from:
NC Department of Insurance, Engineering Division
325 N. Salisbury Street
Raleigh, NC 27603
When is a Building Permit required?
Some examples of projects requiring permits and inspections are:
Roofs over decks or porches
Bonus rooms and attics
Lawn irrigation systems
All installations or modifications to electrical, plumbing and mechanical, heating or air conditioning systems.
What if I am requesting a refund due to medical hardship?
Medical hardship cases will be handled at the discretion of the Director of Parks, Recreation & Cultural Resources. If medical hardship is granted, a refund may be given minus a $5 administrative fee, if received prior to the program starting or athletic teams being selected. No refunds will be given after the completion of programs or athletic leagues.
How do I receive my username and password so I can sign my children up for programs online?
If you have participated with our programs before, please call Hannah Wang at 919.463.7110 and ask for your username and password. If you have not participated in our programs before, please visit our Online Registration site and request a username and password. Online Registration
Where do I need to go to rent a field, shelter, or classroom?
To rent an athletic field or shelter, please visit our Parks, Recreation, & Cultural Resources Administrative Office at 240 Town Hall Drive to fill out the rental application and pay the appropriate fees. Please be advised the our Parks, Recreation & Cultural Resources Administrative Office closes at 12 p.m. on Fridays.
To rent a classroom or the gymnasium at CFCC, please visit the Cedar Fork Community Center at 1050B Town Hall Drive to fill out the rental application and pay the appropriate fees. To rent the multipurpose room at MAFC, please visit the Aquatics and Fitness Center at 1301 Morrisville Parkways for fill out the rental application and pay the appropriate fees.
How do I obtain a temporary sign permit?
The sign permit application is located in Section 4.4 of the Administrative Manual. All sign permit applications must include the checklist and items listed on the checklist, located in Section 4.5 of the Administrative Manual. The permit is paid for after the request is approved
Do I need a Sign Permit and how do I obtain one?
Most signs displayed on the ground or exterior of a business require a permit. In order to obtain a permit, you must submit the correct application, a drawing or picture description of the sign you wish to erect, and a plot plan or parcel map identifying where on the property you are planning to place the sign. It is also important to submit the appropriate fee outlined in Section 4.9 of the UDO Administrative Manual for the process of your request. Sign Permits
Are food trucks required to obtain a permit?
Yes, food trucks are required to obtain a permit. Contact the Planning Technician at 919-463-6188 to learn more about the application process.
Where can I find out what's under construction or planned to be built in Morrisville?
The Planning Department Map Services web application is an interactive map viewer that allows users to view new development information, zoning, current land uses, future land uses and active transportation projects in Morrisville, NC. You can launch the interactive map viewer here.
What am I allowed to build on a piece of property and what is it's Zoning District?
There are many different uses permitted on a parcel depending on what Zoning District that parcel is located in, so the first step is to figure out the Zoning District and the second step is to consult the Principal Use Table 4.2.4 in the Unified Development Ordinance.
How do I learn about the development review process?
You can access our Development Review Process Chart in order to learn the Town's step by step development review process from Site Plan to Certificate of Occupancy.
I received a Citation. Can I reschedule the court appearance date?
Uniform Citations are issued by officers and the original goes to the Wake County Clerk of Court for scheduling. Any request for changes must be made through the Wake County Clerk of Court, telephone (919)792-4300.
I am thinking of moving to Morrisville. How can I find out what kind of Police reports have been taken in the neighborhood?
Occasionally, I see things that are suspicious or unusual. I don't know if I should call the Police or what would happen if I did. Can you tell me about the procedure?
At any given time, there are Officers on the street, available to respond to calls for service. The Police Department counts on the citizens of Morrisville to alert us to unusual situations. Any time someone calls, a dispatcher will take the information, ask questions, decide what/whom to send, and assess the urgency of the call. Each call for service will be handled, though obviously the higher priority calls may be taken first. To have an officer respond, call 911.
The Morrisville Police Department encourages all neighborhoods to form Neighborhood Watch groups. Watch Groups provide extra eyes and ears in our neighborhoods. Email one of our Crime Prevention officers for further details on starting a Watch in your neighborhood.
I need to be fingerprinted for employment or background purposes. Where can this be done?
The City-County Bureau of Identification (CCBI) can assist you. They are located at 3301 Hammond Road., Raleigh, and provide this service daily. Their fingerprinting hours are Monday-Friday, 8:30 a.m.-4:30 p.m. For more information, contact CCBI at (919)856-6300.
Who do I call about an animal complaint?
Wake County Animal Control handles any complaint regarding stray or rabid animals. You may contact them at (919) 856-6911. The Police Department is not equipped or trained to handle animals, but we will respond in an emergency. Excessive barking or unleashed dogs at large may be a violation of a town ordinance. Contact us so that an officer may respond and investigate - Dial 911.
I was involved in a traffic crash. How can I get a copy of the report?
After a traffic crash, attorneys and insurance companies may require a copy of the accident report. To obtain a copy of the report, contact THE NC DIVISION OF MOTOR VEHICLES. For fee information, contact the NCDOT at (919) 715-7000. Or visit the Traffic Records website: http://www.ncdot.org/dmv and click “TRAFFIC RECORDS”. The Morrisville Police Department does not keep copies of reportable motor vehicle crashes.
What if I am involved in a traffic crash?
If you are involved in a minor crash where there are no visible signs of injury to persons involved and the vehicles are drivable, move your vehicle out of the traveled portion of the roadway. Cars left in the road contribute to traffic congestion which can cause other crashes. Call 911 and exchange driver information. DO NOT leave the scene until you have spoken to the police officer.
How do I pay or appeal a parking violation?
To learn more about parking enforcement in the Town of Morrisville, make a payment for a violation, or submit an appeal, visit the Parking Enforcement page.
When do I call 911?
Call 911 for emergencies – situations where immediate police, fire or ambulance assistance is needed.
For any situation where an officer is needed, even for non-emergency situations, call 911.
What do I do if am stopped by a police officer?
We rely on the police to keep us safe and treat us all fairly, regardless of race, ethnicity, national origin or religion. Being stopped by a police officer is scary. In an interaction with a law enforcement officer it is important to avoid doing anything that could result in a risk to safety.
Taking the suggested actions below will likely lead to a brief, positive, and safe encounter for both you and the officer.
This information is not intended as legal advice.
What are some reasons police might stop me?
Generally, because you:
Are in the area where a crime just occurred
Witness a crime
Fit the description of a suspect
Have been pointed out as a suspect
Appear to need assistance
Violate a law
What should I consider if I am stopped?
Officers may not be stopping you for the same reason you think
Over-reaction and/or lack of cooperation will complicate the situation
Police are trained to remain in a position that will enhance officer safety
Actions and communications are not intended to offend you
What actions should I take if I’m approached by a police officer?
Follow the officer’s instructions
Keep your hands clearly visible
Make slow and deliberate movements
If a weapon is present:
Verbally inform the officer of its exact location
Do not make any gestures towards the weapon
State whether you possess a concealed handgun permit
Wait for specific instructions before making any movements
Remain calm and do not become argumentative
Cooperation can greatly reduce the time you are detained
What actions should I take if I’m in a vehicle that is approached by a police officer?
Follow the officer’s instructions
Remain seated in the vehicle; do not get out unless instructed to do so
Keep your hands visible
Turn on the interior light when it’s dark outside
Produce your driver’s license and vehicle registration upon request
Do not reach for anything unless directed to do so by the officer
When can I be searched by a police officer?
When a warrant exists
When probable cause for an arrest exists
When consent is granted
Be aware that if you are suspected of being armed, the police officer is allowed to frisk you for weapons to ensure the safety of everyone present.
My home/business has a security system. Do I need to register with the police and are there any fees?
You do not have to register your system with us, but there is an Alarm Ordinance that covers it's operation.
See the Police "Forms & Links" section for tips on how to prevent false alarms. The Ordinance and fee schedule can be also be found in this section.
I purchased a recycling cart from a vendor other than the Town of Morrisville. Can I use it?
No. Only trash and recycling containers distributed by the Town can be used. We cannot guarantee that other containers will work properly with the automated arms on our contractor's collection vehicles.
I am a new Morrisville resident. How do I sign up for solid waste services and obtain a trash container and a recycle bin?
Simply call the Public Works Department at 919.463.7070 and request new service. You will need to supply the following required information: your name, your phone number, your new residence street address, your email address, your residence type and whether it is a new construction, and your move-in date. That’s it! The Public Works staff will then take care of setting up a service account in your name with Waste Industries - the Town’s current contractor - and will inform you of your assigned solid waste pick-up day.
The Town of Morrisville’s solid waste services operate on a "Route" Schedule, based on your address. Household garbage and recycling are collected each week on the day assigned to your specific address. Yard waste is collected twice each month on Wednesdays as follows: 1st and 3rd Wednesdays-Thursday & Friday Routes; 2nd and 4th Wednesdays-Monday, Tuesday & Wednesday Routes. When there is a 5th Wednesday in any given month, no yard waste will be collected.
All garbage must be bagged and must be placed inside your trash cart. Please do not place additional trash bags at the curb for collection. Likewise, acceptable recycling items (see link below) must be placed inside your recycle bin including cardboard boxes. All boxes must be emptied, flattened, and broken down into 3’x3’ pieces or smaller as Waste Industries' recycling trucks cannot accommodate whole boxes. If you have a large amount of boxes to discard, please call Public Works at 919.463.7070 or call Waste Industries directly at 919.596.1363 in advance of your pick-up day with an alert that you will have a larger than normal amount of boxes to be picked up. Space availability on the truck for your route can then be evaluated.
A very popular alternate option available for Morrisville residents who wish to quickly dispose of overflow boxes or overflow trash or recycling items would be utilizing the Wake County Convenience Center located at 266 Aviation Parkway in Morrisville. This manned Wake County facility is open daily from 7:00 a.m. to 7:00 p.m., except for the holiday observances of Thanksgiving Day (closed), Christmas Eve (7:00 AM to Noon), and Christmas Day (closed). Please note that boxes will need to be emptied and flattened to fit into the specialized dumpster for recycling boxes located at that facility.
Please Also Note: Morrisville residents with curbside solid waste services must place their trash container and their recycle cart or bin curbside no later than 7:00 a.m. on their designated weekly collection day. Different specialized trucks will arrive to pick up trash and recycling, but the routes for both trash and recycling begin at 7:00 a.m., so please observe this time deadline to ensure successful service. Yard waste items must also be properly presented and placed at the curb no later than 7:00 a.m. on the Wednesday yard waste day designated per color-coded route.
If you have any questions or should any solid waste service problems arise, please call Public Works at 919.463.7070 between 8:00 a.m. and 5:00 p.m. Monday-Friday for assistance.
Will Waste Industries pick up extra bags outside of my rolling trash container or extra recyclables outside of my recycling bin/cart?
As a rule, Waste Industries does not pick up bags outside of your container, however, as a courtesy, Waste Industries' drivers may occasionally pick up extra bags of trash placed at the curb, depending on truck space availability and if you have called Public Works to request the extra collection.(919-463-7070) Consistent or excessive quantities of solid waste will make it necessary for you to personally contract directly with Waste Industries to purchase additional solid waste containers or to arrange a special pick-up for a fee. Please call Waste Industries directly at 919.596.1363.
Waste Industries will not collect any excess recyclables (including cardboard) outside of the container unless there are special circumstances such as a "move in" and only if the resident contacts Public Works (919-463-7070) prior to the need.
When you have an overflow of household trash or recycling, a popular alternative would be utilizing the Wake County Convenience Center located in Morrisville at 266 Aviation Parkway. That facility is usually open daily from 7:00 a.m. to 7:00 p.m. - including weekends. Please check the link below for more information.
What do I do with my trash cart and my recycle bin or cart if I move?
Both the trash cart and the recycle bin or cart are the property of Waste Industries and should be left at the residence for the next occupant whenever a resident moves. Even if you are moving to a new location within the Town of Morrisville, please leave your trash cart and your recycle bin or cart at your old residence. Then, simply call Public Works at 919.463.7070 to set up new service at your new address. If either one or both of the solid waste containers are needed at your new residence, Public Works will arrange the delivery for you.
How can I remember when my trash, recycling, and yard waste will be picked up?
You may view the collection schedules at any time via the Town's website. (Link below) This information is provide on the Trash, Recycling and Yard Waste Pages that are found under the Public Works Page, or you may wish to simply call Public Works at 919.463.7070 during normal working hours from 8:00 a.m. to 5:00 p.m. for assistance. Solid Waste Route List
Where should I place my rolling trash container and my recycle bin or cart for pick-up?
Curbside – curbside refers to that portion of the right-of-way adjacent to paved or to traveled Town roadways, with the handle facing your home. Please make certain access to both your trash cart and your recycle cart is not blocked by your mailbox, vehicle, or any other obstruction. It is most important to remember that all trash and recycling containers must be kept off the street during inclement weather events when streets may need to be plowed. If either your trash or recycling cart is damaged or is missing, please call the Public Works Solid Waste Line at 919.463.7120 during normal business hours from 8:00 a.m. to 5:00 p.m. We will contact Waste Industries on your behalf to resolve the matter.
If I have an emergency and do not get my trash or recycling to the curb for pickup, do I have any option other than waiting for the next week or sharing with a friendly neighbor?
A very popular option would be utilizing the Wake County Convenience Center located at 266 Aviation Parkway in Morrisville. That facility is manned and is generally open daily from 7:00 a.m. to 7:00 p.m. - including weekends. Please see the link below for more information. Otherwise, you may wish to call Waste Industries directly at 919.596.1363 to arrange a special pickup of your items, though an extra charge may apply. Wake County Convenience Center
What do I do if either my trash, my recycling, or my yard waste was placed curbside by 7:00 a.m. but was not picked up on my scheduled day?
As soon as you are certain that pick-up of your trash, your recycling, or your yard waste has been missed, please immediately call Public Works at 919.463.7070 to report it. We will promptly notify Waste Industries on your behalf and will make every effort to have Waste Industries return that same day, if at all possible, or return the following day to resolve the missed pick-up.
What do I do if my trash container or my recycle bin is damaged or is missing?
Please report it by calling Public Works at 919.463.7070 during normal 8:00 a.m. to 5:00 p.m. business hours. We will contact Waste Industries on your behalf and help you resolve the matter.
How can I dispose of unwanted furniture or other bulky items?
The Town of Morrisville collects bulk items twice each year, usually once in the spring and once in the fall. As soon as the exact dates are set, they are published on the "Bulk Item Disposal" page of the Town's website under "Public Works" Department. If you need to dispose of bulk items immediately or at other times throughout the year, you may wish to take acceptable items to the Wake County Convenience Center's solid waste containment site located in Morrisville at 266 Aviation Parkway. That facility is manned and is generally open daily from 7:00 a.m. to 7:00 p.m. - including weekends. Examples of acceptable drop off items include: furniture; scrap metal items, such as bicycles, grills, mowers, pipes, swing sets, etc.; cardboard; and other recyclable materials. Examples of unacceptable items include: yard waste; batteries; tires; air conditioners; paint; computers; “white items,” such as dishwashers, refrigerators, etc.; toys; and other non-recyclable items. Used motor oil can be disposed of at any place that sells motor oil. If you have questions about what may or may not be taken to the Wake County Convenience Center site in Morrisville, you may want to look up a specific item on Wake County's website link below:
Only bagged household trash can be put into your rolling trash cart. Bagging helps keep your trash container clean and helps reduce wind-blown litter. Please do not place yard waste, brush, or any construction debris in your trash container. Automotive parts, tires, paint, hazardous waste, hot ashes, and corrugated cardboard are among other items that are also prohibited. If you have any questions about specific items, please call Public Works at 919.463.7070 during normal business hours from 8:00 a.m. to 5:00 p.m. for assistance.
How do I get an additional trash cart?
If you regularly need more than one trash container, you can enter into a private contract with Waste Industries for an additional trash cart. Please contact them at 919.596.1363. You will need to pay them directly for the use of the extra trash container, which will be a monthly charge that is billed quarterly.
Why have I not received a bill for my trash and recycling service?
Your trash and recycling service fees are covered by your Town property taxes, so there are no additional fees for trash service!
You may wish to take overflow recyclables including cardboard boxes to the Wake County Convenience Center located in Morrisville at 266 Aviation Parkway. Please be advised that this Wake County facility requires that boxes be emptied and flattened to fit into the specialized cardboard dumpster.
Leaves, grass clippings, brush and shrub trimmings, dead plants, tree limbs, and cut trees are accepted, but they must be presented correctly to ensure pick-up. Leaves, grass clippings, dead plants (remove all dirt), and small trimmings must be placed in yard-waste specific brown paper bags or your reusable container. Waste Industries will allow the use of a reusable container, but each resident must adhere to the following or the container will not be collected:
Containers must be no larger than 35 gallons
Containers will not exceed 50 pounds in weight
Uncapped containers must have the ability to drain water
If there is any trash in the container, it will not be collected
Neither the Town of Morrisville nor Waste Industries will be liable for damaged or broken personal containers.
No items in clear or solid color plastic bags will be accepted. Larger individual limbs and brush, etc., must be cut down to less than 4' in length, 10" in diameter, and tied with string or twine into bundles that are less than 4' in length, 2' in width, and do not exceed 50 pounds each.
Please do not place yard waste in your trash cart. Bundle or bag yard waste as required and neatly place it at the curb. Also, dirt must be fully removed from all plant remains. Waste Industries does not collect dirt, lumber or wood, bricks or blocks, containers, planters, or any inorganic materials.
If you have a large amount of yard waste that you have bagged yourself, it is always a good idea to call either Public Works at 919.463.7070 or Waste Industries directly (Phone: 919.596.1363) as soon as possible with an alert that you will have more than your usual amount. Waste Industries can then assess space availability on the truck for your route. Bundles and bags shall not exceed 20 in total per pick-up.
Please remember that this is a residential service for Town residents receiving curbside solid waste services from Waste Industries. If landscapers do yard work at your home, they are responsible for hauling away the yard waste generated.