You might see an 'Oops Card' in or on your trash or recycle cart if there was a problem servicing your address. Below are some reasons why you would see an 'Oops Card':
If the cart was contaminated....
What is considered contamination?
Yard waste in the trash or recycle cart
Items too large for the cart
Items not approved for the landfill
Items not approved for recycle
If there were materials left outside the cart....
Only items placed inside the cart will be collected.
Extra bags of waste regularly set beside the cart will not be collected.
If the cart was obstructed....
If the cart was not placed at the curb OR was obstructed by another object.
Carts must have at least 3 feet clearance from cars, trees and other objects.
Cart Use Reminders:
* Have your cart at the curb by 7 am on your trash/recycle day.
* Roll your cart back from the curb once it has been emptied.
* Keep the lid closed.
* Flatten what you can to save space
* Make sure all trash is in a bag!
If you have any questions, please contact the Solid Waste Line at 919-463-7070.